Embassy Suites By Hilton Grand Rapids Downtown
What Guests Say
We liked that the hotel was on the river. Parking was very easy to go in and out. It was walking distance to a good amount of restaurants etc. there was a little park across the street so our kids enjoyed they. We loved the pool and lounge area being on the second floor so you could swim or hang out and be on the balcony enjoying the view. Rooms were very generous size. We liked the attached restaurant so the option was there to get take out to the room or not have to leave the actual building to get food which was nice with hungry kids at dinner time. The general feel of the lobby and rooms is modern but in a comfortable way.
Brenna
April 2024
Accommodations were clean and in a great downtown location. Staff was friendly and welcoming. Cooked to order breakfast was delicious. The evening reception is always a treat. We are frequent users of Embassy Suites. This was one of the best!
Allen
May 2023
Great hotel and very friendly staff. Every single person I spoke to and asked for help were corteous and friendly as well as helpful. When we checked in, Justin, was super helpful, friendly and more than met our requests. We had a wonderful time and really enjoyed the breakfast (especially the omelette!). All the staff we spoke (including kitchen and breakfast area) were really friendly. Would highly recommend staying in this hotel and commend Justin for all his help when we checked in and asking how we were doing a day or so later after we checked in :).
Joyce
September 2023
At first, I felt like it was a little expensive, but we needed room for six people, that’s why we booked here. Definitely felt the value. They had a happy hour every night and offered 2 drinks per person in our room every night. It was near the pool/ jacuzzi deck, so we would get a couple of drinks and relax in the the jacuzzi. So nice! 😀 best all inclusive breakfast I’ve ever had. They had a made to order omlet station set up like a diner restaurant. It was awesome! I will definitely go back! Staff was amazing!
Sue
August 2023
Easy check in, very large and spacious accommodations. Happy hour was full of guests, yet easy to get a drink. The breakfast is amazing, something for everyone. The best part of this hotel is the location, easy walking distance to many breweries and restaurants. This is my third stay here - love it!
Patti
October 2023
The room was exceptional, loved the rain shower. The complimentary breakfast was the best I have ever had.
Shirley
November 2023
Decor, Perks of staying there, the staff checked in on you, Rihanna was AMAZING! She was friendly, patient & hospitable! She made our stay even better by means of excellent customer service! Rooms were amazing! The bar upstairs gave us 2 free drinks and they were EXCELLENT, not watered down! Most definitely will find an excuse to come back!
Amanda
November 2024
Location was great and so accesible to restaurants and in particular Meijer Gardens. The room was immaculate and though we didn't request a handicap access room, we enjoyed the largeness of the room. The staff was wonderful and we thought the breakfast was outstanding. Beautifully appointed common areas and also the complimentary drinks and snacks was a very nice perk.
Susan
April 2023
This was a wonderful hotel! The included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful and perfectly clean. The amenities made our stay so comfortable.
Haley
May 2023
This was our second stay with this hotel and I can't wait to go back. I absolutely love everything about it. From the comfortable and spacious king rooms, to the complimentary evening reception to the very delicious breakfasts. I did NOT want to leave! I also appreciate a noon check out.
Jamie
November 2024
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